Days 25 - 30: Cracking the Code is Back!! Master Your Referral Outreach

 

We hope you had an incredibly insightful and productive experience at the recent MES Workshop in Houston! As we transition back, we're thrilled to reignite our "Cracking the Code" webinar series. Due to the workshop, we took a brief break, and now we’re combining the crucial final steps of the "30 Days to Referral Ready" challenge into one powerful, action-oriented session.

This 60-minute webinar will consolidate and clarify the essential external strategies from Days 25 through 30 of the challenge. This is your definitive guide to effectively communicating your unique value, cultivating strong relationships with healthcare providers, and establishing your position as an indispensable referral partner in the patient recovery process.

This webinar is critical because it brings together all the "go-to-market" strategies you need to transition from simply being "referral-ready" to actively receiving consistent referrals and becoming a recognized extension of the medical team.

We cover ...

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Day 22 – Launch a Professional Website: Build Trust Before They Meet You

 

Your website is your digital handshake. It’s where medical professionals, clients, and referral sources go to verify your credibility before they ever call, email, or visit. And if you don’t have a professional, mobile-friendly site? You're already a step behind.

On Day 22, we're helping you build a simple but powerful professional website that communicates your value, showcases your expertise, and makes it easy for both clients and providers to connect.

Here’s what your site must include:

  • ✅ A clean homepage with a clear message of who you are and who you serve
  • ✅ A professional bio highlighting your training and credentials
  • ✅ A detailed list of services within your MET scope
  • ✅ Your location, hours, and how to schedule a consultation
  • ✅ Testimonials from satisfied clients
  • ✅ A dedicated page for medical providers with referral info, documentation samples, and contact options

And remember—it must look great on mobile. Most people (especially providers on the go) will visit you...

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Day 21 – Rehearse Your Intro Conversation: Deliver with Confidence

 

You’ve built your documentation, designed your programs, and clarified your niche—now it’s time to speak with providers and referral coordinators. Day 21 is all about practice. It’s not enough to know your value; you have to communicate it clearly and confidently.

Rehearsing your introductory conversation helps you avoid rambling, self-doubt, or missed opportunities when you're face-to-face with a decision-maker. This is your chance to present your role as a Medical Exercise Professional (MedExPRO), highlight your scope, and explain how you support better client outcomes without crossing into treatment or diagnostics.

Here’s what your intro should include:

  • Who you are (credentials and training)
  • Who you help (specific populations or conditions)
  • What you do (your MET services—clearly and concisely)
  • How you collaborate (communication, documentation, progress updates)
  • What you’re asking for (permission to send information or a brief call)

Practice this in front of a mirror, rec...

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Day 20 – Schedule Provider Outreach: Make the First Move

At some point, you have to stop planning and start connecting.

Day 20 of the Referral-Ready in 30 Days challenge is all about taking real-world action: reaching out to local clinics, practices, or therapy offices and introducing yourself and your services.

This isn’t a cold call — it’s a professional step forward.

📞 What to do this week:

  • Identify three nearby healthcare providers (physicians, PTs, chiropractors, etc.)
  • Call or walk in and ask to speak with the office manager or referral coordinator
  • Introduce yourself and offer to leave your referral packet or schedule a follow-up
  • Be confident, clear, and brief — and always lead with how you help their patients

Remember: you’re not asking for anything — you’re offering a solution for their patients who need structured exercise beyond therapy.

📍 Join us on Wednesday, June 18 at Noon ET for tips on how to prep, what to say, and how to follow up the right way.

👉 Register now at www.CrackingTheCode.net

👉 Download the script to...

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Day 19 - Speak MDs Language. Earn Their Trust

You can deliver amazing results — but if you can’t communicate them in a way that medical professionals understand and trust, you’ll miss out on referrals.

On Day 19 of the Referral-Ready Challenge, we’ll help you learn the language of healthcare so your documentation and communication stand out for all the right reasons.

Medical professionals don’t want fluff — they want:

  • Objective data
  • Outcome-focused updates
  • Clear and concise documentation
  • Terminology that fits their clinical framework

In this session, you’ll learn:
✅ The most important medical terms and acronyms to know
✅ How to structure your documentation like a healthcare provider
✅ How to avoid fitness jargon and speak with clinical clarity

📍 Join us Tuesday, June 17 at Noon ET
Let’s build your communication credibility — and make you the MedExPRO they take seriously.

👉 Register now at www.CrackingTheCode.net

 

Here are details on the Language of Healthcare and its usage by MedExPROs

  1. Why Language Matters
    ...
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Day 16 - Create a Referral Information Packet

 

Day 16 – Create a Referral Information Packet That Gets You Noticed

When it comes to building referral relationships with physicians, physical therapists, and other healthcare professionals, you don’t want to show up empty-handed.

Day 16 of our Make Your Medical Exercise Training Practice Referral Ready in 30 Days challenge is all about creating a professional Referral Information Packet — your practice’s first impression in a folder.

This simple packet showcases your professionalism, highlights your training, and communicates what you do and how you support patient outcomes.

What should go in your packet?

  • ✅ Your Introductory Letter to Physicians
  • ✅ A Brief Professional Bio
  • ✅ Your Medical Exercise Service Sheet
  • ✅ One Strong Case Study
  • ✅ A Sample Outcome Summary Report
  • ✅ A MET Referral Form
  • ✅ A Practice Brochure

Whether you deliver this in a physical folder or as a polished PDF, your Referral Information Packet should say:
“I’m ready to support your patients, and here’s h...

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Day 15 – Write Your Introductory Letter to Physicians

 

If you want to consistently receive referrals from medical professionals, introducing yourself the right way is essential.

That’s what we’re tackling in Day 15 of our Referral-Ready in 30 Days challenge: how to craft a brief, professional introductory letter to physicians and healthcare providers that opens the door to meaningful referral relationships.

Your introductory letter should:

  • Clearly state who you are and what you do
  • Emphasize your training in Medical Exercise Training
  • Explain how you support patients transitioning from therapy to independence
  • Invite the provider to connect, collaborate, or refer

A strong letter doesn’t sell — it positions you as a professional ally who helps their patients get stronger, move better, and stay out of the healthcare system.

Please download the template and sample intro letter HERE.

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Day 14 – Design an Outcome Summary Report That Builds Trust

 

If you want consistent referrals from physicians, physical therapists, and chiropractors, one thing is essential: communicate results clearly, concisely, and professionally.

That’s where the Outcome Summary Report comes in.

On Day 14 of our Referral-Ready Challenge, you’ll learn how to create a one-page summary report that demonstrates the value of your medical exercise training services and positions you as a trusted member of the healthcare continuum.

A well-crafted report should include:

  • Initial Deficits: ROM, strength, balance, pain levels, ADL limitations, etc.
  • Improvements Achieved: Objective data and real-world functional gains
  • Next Steps: Recommendations for continued progress, transition plan, or discharge

When done well, this document becomes your most powerful professional tool. It not only communicates outcomes — it earns trust, creates credibility, and leads to future referrals.


We’ll walk through how to design your own Outcome Summary Report, complete with te...

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Day 13 – Build a Case Study Template to Showcase Functional Outcomes

 

If you want medical professionals to trust your work and refer their patients to you, you need to speak their language. And nothing communicates clinical credibility like a well-documented case study.

Day 13 of our 30-Day Referral-Ready Challenge is all about building your own case study template — one that highlights the functional outcomes you deliver.

A powerful case study includes:

  • Initial Client Condition: Diagnosis, limitations, and goals
  • Interventions Provided: Assessment findings, exercise strategies, and programming rationale
  • Client Progress: Functional milestones, objective outcomes, and improved quality of life

This isn’t just about storytelling. It’s about showing your value through structured, evidence-supported results.

Case studies are the key to:

  • Strengthening your credibility with referring professionals
  • Demonstrating outcomes to insurance carriers or administrators
  • Positioning yourself as a results-driven MedExPRO

If you don’t already have a go-to c...

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Day 12 - MedExPRO Learn to Build a HIPAA Recording System

 

Secure Systems Build Trusted Practices – Why HIPAA-Compliant Recordkeeping Is Non-Negotiable

As a Medical Exercise Professional, your documentation does more than track client progress—it establishes your credibility with referral sources and builds trust with every client you serve.

On Day 12 of the "Make Your Medical Exercise Training Practice Referral Ready in 30 Days" Challenge, we focus on one critical but often overlooked element of your success: your recordkeeping system.

🧠 Why Recordkeeping Matters

When a physician refers a client to you, they expect professionalism—not just in movement and outcomes, but also in communication and documentation. A secure, organized recordkeeping system is no longer optional; it's foundational.

Your documentation tells the story of each client’s journey: what brought them to you, what goals you set, how you measured progress, and what outcomes you achieved. Done well, it becomes the strongest argument for referrals and even reimbursement.

🔐...

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